Products and prices
All prices are shown in the product presentations. Our products includes VAT. The tax breakdown is shown in the shopping cart and order confirmation.
Private Customers can pay their order with payment methods selectable in shopping cart. Business customers can also request the billing right.
Packaging and shipping rates depend on the selected delivery method, and they are automatically added to the order. If the order amount is more than 150 EUR, we do not charge about delivery in Finland.
We will send the ordered products by Matkahuolto Bus parcel in Finland as soon as possible, in most cases already within one day after order entry. If any goods are out of stock, we will contact you.
When ordering the skis, we ask you to add skier's weight (kg) and height (cm), as well as for racing skis the weather conditions. This information is used only for individual choice of skis. We always install the ordered bindings to the skis, so please let us know if you don't want to have them preinstalled.
Product return policy
All products come with a full 14 day money back guarantee. The product can be returned free of charge as a customer return. Please contact firstname.lastname@example.org for returning code. The returned product must be unused and unchanged.
If the delivered product is damaged, you can make a reclamation and leave the damaged product as a customer return mail. There will be no charges for you to pay. Please contact email@example.com for returning code. At the same time please inform us about if you will return the product and you want your money back, or do you wish that we will send the corresponding product to replace damaged one. For a full refund please inform the account number. Any disputes will be dealt in Pohjois-Karjala District Court.